Hyatt Regency Kuantan Resort

Telok Chempedak, Kuantan, Malaysia, 25050  show map
 5 stars
  • Overview
  • Location
  • Guest reviews
  • Facilities
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Hyatt Regency Kuantan Resort

Internet

Paid wired internet connection

Parking

Paid parking

24-hour

Late check-in

24-hour reception

24-hour room service

Babysitting

Babysitting/Child services

Swimming pool

Outdoor swimming pool

Air conditioning

Air conditioning in public areas

Facilities for kids

Game room

Children's play area

Children's pool

Kids club

Cribs available

Fitness/ Gym

Fitness center

Overview

Offering 330 rooms, the traditional Hyatt Regency Kuantan Resort features a hairdresser, a tennis court and a Jacuzzi available on site. Residing in a 6-story building, the hotel was opened in 1979 and renovated in 2009.

The panoramic location makes a temple and a museum easily reachable. Kuantan city center is 6 km away.

Hyatt Regency Kuantan Resort offers a beautiful view to its guests.

Hyatt Regency Kuantan Resort can be reached in 20 minutes by car from Kuantan airport.

Rooms

The rooms in Hyatt Regency Kuantan Resort are fitted with climate control, high-speed internet, a mini bar, a balcony and direct dial phone. Some rooms overlook the sea. They feature bathrooms with a bathtub, a shower and a hairdryer.

Eat & Drink

Guests will enjoy fine meals at the open-air restaurant serving Italian cuisine. Poolside bar is available on site. A variety of dishes are served in Tree Under and Restoran Hoi Yin, which are only 5 minutes’ walk away.

The hotel offers a buffet breakfast at the price of MYR 46.40 per person per night. 

Services

Guests are welcome to use an elevator, a car park and a safe deposit box for general purposes and a business center, a meeting room and an exhibition space for business needs.

Relax

Hyatt Regency Kuantan Resort offers such leisure options as loungers, an outdoor swimming pool and a volleyball court. The on-site activities include sailing, windsurfing and billiards.

Internet

High-speed internet access is available in the hotel rooms at MYR 57 per day.

Guest Parking

Free private parking is possible on site.

Year renovated:   2009.  Number of floors:   6.  Number of rooms:   330.

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Facilities

General

  • Non-smoking rooms
  • Paid wired internet connection
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Luggage storage
  • Elevator
  • Currency exchange
  • Souvenir shop
  • Hairdresser

Sports & Fitness

  • Fitness center
  • Wind surfing
  • Sailing
  • Tennis court
  • Volleyball
  • Golf course

Services

  • Paid city shuttle
  • Airport shuttle
  • 24-hour room service
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Limousine service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Continental breakfast
  • Restaurant buffet
  • Bar/ Lounge area
  • Coffee/Tea in lobby
  • Catering service

Meeting facilities

  • Business center
  • Exhibition space
  • Meeting/ Banquet facilities
  • Business services

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Leisure facilities

  • Outdoor swimming pool
  • Garden area
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Reflex massage

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Paid in-room safe
  • Mini-bar
  • Balcony
  • Tea and coffee facilities
  • Turndown service
  • Rollaway beds

Bathroom

  • Shared bathroom
  • Steam shower
  • Bathtub
  • Hair dryer

Media

  • Cable/ Satellite television
  • Direct dial telephone
  • Radio

Room decor

  • Carpeted floor

Policies

Check-in

  • from  2 pm

Check-out

  • until  12 pm

Children and extra beds

  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • One child under the age of 2 may stay for free in a crib. 
  • Older children/adults may stay at the price of MYR 58 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Hyatt Regency Kuantan Resort Kuantan location
Show big map »

Hotel Address:

Telok Chempedak, Kuantan, Malaysia, 25050

Get directions
City Center
  • Kuantan
    5.6 km
Airports
  • Kuantan (KUA)
    18.6 km
  • Kerteh (KTE)
    81.0 km
Restaurants
  • Tree Under
    10 m
  • Restoran Hoi Yin, Kuantan, Malaysiaa (cuisine: Asian)
    100 m
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2009
  • Number of floors:
    6
  • Number of rooms:
    330

Hotel Awards

MalaysianHOTEL AWARDSRecommendedKuantanHyatt Regency Kuantan Resort

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Malaysia

Use Badge

Rooms and availability

Hyatt Regency Kuantan Resort Location

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Restaurants nearby

  • Tree Under10 m

    Address: Jalan Telok Cempedak (Entrance to Hyatt Regency)

    Price Range: CAD 6 - CAD 12

  • Restaurant Hoi Yin190 m

    Address: No. 31, Jalan Teluk Cempedak, Kuantan

    53% likes this, based on 28 reviews
    Cuisine: Chinese

  • Restoran Hoi Yin, Kuantan, Malaysiaa100 m

    Address: Jalan Teluk Cempedak

    60% likes this, based on 9 reviews
    Cuisine: Asian

Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2009
  • Number of floors:
    6
  • Number of rooms:
    330

Hotel Awards

MalaysianHOTEL AWARDSRecommendedKuantanHyatt Regency Kuantan Resort

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Malaysia

Use Badge

Hyatt Regency Kuantan Resort Reviews

Guest reviews are submitted by our customers after their stay at Hyatt Regency Kuantan Resort

Average guest rating

6.8out of 10
Very good
Based on 83 reviews

Rating by category:

Rooms
8.0
Service
8.0
Value
6.0

Guest reviews

  • Family with children
    8.2

    service and pool

    Site Booked.net advertises that standard room is 34 m2, the actual size is at most at 26 m2

  • Older travelers
    8.8

    Friendly staff, traditional (80ies) beach hotel, nice pools and beach, good food, quiet.

    Building and rooms need investment, rooms not as clean as 5* would suggest (room price reflects real standard - only room not service/staff), local touristic infrastructure improveable

  • Family with children
    8.4

    The location is beautiful and there are lots of opportunities to eat outside the hotel - either a short walk or taxi/drive into the town centre.The breakfast buffet is very good value with lots of choice and well cooked food.

    When the hotel was busy over the weekend the service was not so good eg late clean of the room (after 4pm) and then they forgot towels and water, but on the Monday when the hotel was quieter the service was excellent.

  • Family with children
    6.6

    The hotels located in a very very nice and romantic place.The reception staff 'sbehaviour was excellent and very politely .

    The room wasn't clean.It didnt have enough towels and tissues.The beds moving,not fixed.My small son hardly felt down from the bed.

  • Family with children
    4.6

    The beach is nice, but it seems that it's not very private since the public can just wander into the hotel beach front too. So it was very crowded .

    We had two adjoining rooms (one for our kids) both bathrooms were really really old, water was leaking from the basin trap onto the floor thus it was pretty messy. The other thing is, every time we showered, water was leaking all over the floor too, as much as we tried to adjust the shower curtains, it was just all over the bathroom floor. The Kampung restaurant was utterly awful, (this is their coffee house) We had to wait forever for our food, and the bill. Really those cooks should be fired long ago as the food was inedible and tasteless.

  • Family with children
    6.6

    The ambience and the beach.

    During school holidays, we have to wait until 4pm to check in. They dont have enough staff to make up the room after the previous guest check out.

  • Couple
    4.2

    1) check in time supposed at 2pm but they make me wait until 5pm, 2) there is no proper car park for d hotel guest, 3) the food very bad, 4) the staff is helpless.

  • Single
    7.8

    The very civilised guests and 24hours security at the beach. Excellent checkout staff and very accommodating assistant concergie (Fauzi - 5/06/2011). Great Deli carrying excellent cakes/pastry/desserts at a steal (for that quality/portion).... Great tasting breakfast spread/foods/beverages....

    Quiet a number of the staff at this hotel is not very fluent in English. Also the fact that hotel parking is open to public for a fee.. Tipping seems to be expected... As it semed that if you dont tip; it'll takes quite some time and a lot of effort to get any of their 'housekeeping/maintenance/room service' staff t attend to your request.'

  • Family with children
    5.0

    The hotel has good strategic location. You could see sunrise in the morning and enjoy all sort of beach activities in the evening as the sun has set. Good for family holidaying.

    Hotel staff did not offer value services as Hyatt name carried with. Very lousy experience. On 14 May I requested for 2 twin rooms, non smoking with seaview via Booked.net. Called personally on 24 May to Hyatt Kuantan' Reservation team, assured all in placed per my request except seaview, Hotel did not offer to Booked.net. In total I booked 3 twin room and Hyatt Kuantan promised to arrange two interlinking and one stand alone but closed to each other. 28 May we checked in they issued 2 king and 1 twin smoking room with different location as the hotel was fully booked and we have to extend best understanding. Duty manager Ms Dorthy attitude was lousy. No apologies to why discrepancies in reservation on top of my confirmation. She insist can't make any changes despite I travel with 4 teenage and my parent. After hours of negotiation another service crew manage to get 1 king 2 twin non smoking room for us. When checked out Hotel also wrongly bill 2 breakfast and one bar item. Apparently the hotel lack of supervising system and customer services could not justify for a 5 stars internationally recognised hotel chain.

  • Family with children
    7.8

    courteous staff, goodfood,especially the Italian and your parmesan ,.Good room and view. The house keeping staff are efficient n speedy lot. especially Mr.Saddam who knew we need speedy cleanup and extra tissue due children in room.good initiative and represents service quality well. Good locality with Macs and KFC and sundry shops nearby, 15mins to town center is a convenient and strong consideration point. we choose Hyatt over the competitors because they are so far n remote from anything.

    The flies!

  • Couple
    6.6

    Excellent location, quiet and not yet touched by mass-tourism

    Staff was not up to the Hyatt standard, one day it was even "forgotten" to make the room

  • Older travelers
    6.6

    The cost of internet at Myr 1.90 per minute is outrageous. Given many of the hotels we stayed at in Malaysia this service was provided for nothing. I simply would not stay at a Hyatt until this is changed as I now view this service as essential as a tv in the room.

  • Family with children
    8.8

    The location was amazing - pools & beach spotless, food good, management and staff very attentive. All you need for a weekend away from KL.

    Italian restaurant closed on Sunday.

  • Family with children
    8.8

    Near beach. Great swimming pool for my kids. Only 5 minutes drive to kuantan town and tanjung lumpur for seafood restaurants. Staff very polite, helpful and friendly

  • Family with children
    7.8

    excellent location by the beach. good food is in close proximity.

    more efficient during check in especially during peak hours. Need to resolve any problem regarding check in in more efficient and faster .

How to reach hotel

hotel Hyatt Regency Kuantan Resort Kuantan location
Show big map »

Hotel Address:

Telok Chempedak, Kuantan, Malaysia, 25050

Get directions
City Center
  • Kuantan
    5.6 km
Airports
  • Kuantan (KUA)
    18.6 km
  • Kerteh (KTE)
    81.0 km
Restaurants
  • Tree Under
    10 m
  • Restoran Hoi Yin, Kuantan, Malaysiaa (cuisine: Asian)
    100 m
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2009
  • Number of floors:
    6
  • Number of rooms:
    330

Hotel Awards

MalaysianHOTEL AWARDSRecommendedKuantanHyatt Regency Kuantan Resort

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Malaysia

Use Badge