Hyatt Regency Kuantan Resort

Telok Chempedak, Kuantan, Malaysia, 25050  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Hyatt Regency Kuantan Resort

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking
 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Golf course

Wind surfing

Sailing

 Spa and relaxation

Spa & wellness center

Reflex massage

Jacuzzi

Overview

Situated only 15 minutes drive from the sandy beach, the 5-star Hyatt Regency Kuantan Resort offers a panoramic view over the South China Sea and East Coast. Built in 1979, the beachfront hotel was renovated in 2009.

The center of Kuantan is 6km away from the venue.

Hyatt Regency Kuantan Resort lies within 20 minutes’ drive to Kuantan airport.

Rooms

All spacious rooms including Club Double Room, Deluxe Double Room and Twin Room are fitted with satellite TV, a private balcony, a patio, climate control and a minibar. Room facilities include en suite bathrooms with toiletries, a hairdryer and a shower as well as elegant wooden furniture.

Eat & Drink

Breakfast is served in the breakfast room each morning. A fine selection of seafood dishes is served at the lobby restaurant. Guests can quench their thirst at Poolside bar with a favorite drink.

The hotel offers a buffet breakfast at the price of MYR 46.40 per person per night. 

Services

Parking, currency exchange and a gift shop for general use and a conference room and an overhead projector for work can be found on-site.

Relax

The hotel provides a ballroom and an outdoor swimming pool to ensure guests enjoy their stay. On-site activities feature squash, sailing and windsurfing.

Internet

High-speed internet access is available in the hotel rooms at MYR 57 per day.

Guest Parking

Free private parking is possible on site.

Year renovated:   2009.  Number of rooms:   336.

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Facilities

General

  • Free Wi-Fi
  • Parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Safe deposit box
  • No pets allowed
  • Souvenir shop
  • Currency exchange
  • Hairdresser
  • Luggage storage
  • Elevator
  • Wheelchair access

Sports & Fitness

  • Wind surfing
  • Sailing
  • Tennis court
  • Golf course
  • Fitness center
  • Volleyball
  • Tennis

Services

  • Airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Shops/Commercial services
  • Tours/Ticket assistance
  • Wake up service

Dining facilities

  • Continental breakfast
  • Restaurant buffet
  • Bar/Lounge
  • Catering service
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Exhibition space
  • Conference room
  • Meeting/Banquet facilities

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Children's play area
  • Children's pool
  • Game room
  • Kids club

Leisure facilities

  • Outdoor swimming pool
  • Health club
  • Spa & wellness center
  • Jacuzzi
  • Sauna
  • Garden area
  • Reflex massage

Room view

  • Sea view
  • Garden view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Turndown service
  • Balcony
  • Rollaway/Extra bed

Bathroom

  • Bathtub
  • Steam shower
  • Hair dryer

Media

  • Cable/Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  12 pm

Check-Out

  • until  2 pm

Children and extra beds

  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • One child under the age of 2 may stay for free in a crib. 
  • Older children/adults may stay at the price of MYR 58 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Hyatt Regency Kuantan Resort Kuantan location
Show big map »

Hotel Address:

Telok Chempedak, Kuantan, Malaysia, 25050

Get directions
City Center
  • Kuantan
    5.6km
Airports
  • Kuantan (KUA)
    18.5km
  • Kerteh (KTE)
    81.0km
Restaurants
  • Tree Under
    10 m
  • Restoran Hoi Yin, Kuantan, Malaysiaa (cuisine: Asian)
    100 m
Hotel information
  • Check-In:
    from  12 pm
  • Check-Out:
    until  2 pm
  • Year renovated:
    2009
  • Number of rooms:
    336

Hotel Awards

MalaysianHOTEL AWARDSRecommendedKuantanHyatt Regency Kuantan Resort

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Malaysia

Use Badge

Rooms and availability

Hyatt Regency Kuantan Resort Club Double RoomHyatt Regency Kuantan Resort Club Double RoomHyatt Regency Kuantan Resort Club Double Room PoolHyatt Regency Kuantan Resort Club Double Room Pool
Club Double Room
Bed type: King Size bed
Size: 39m2
Check Prices
— Less information+ More information
Room facilities
    Hyatt Regency Kuantan Resort Twin Room
    Twin Room
    Bed type: 2 Single beds or King Size bed or Twin beds
    Size: 34m2
    Check Prices
    — Less information+ More information
    Room facilities
      Hyatt Regency Kuantan Resort Deluxe Double RoomHyatt Regency Kuantan Resort Deluxe Double Room
      Deluxe Double Room
      Bed type: King Size bed
      Size: 39m2
      Check Prices
      — Less information+ More information
      Room facilities

        How to reach hotel

        hotel Hyatt Regency Kuantan Resort Kuantan location
        Show big map »

        Hotel Address:

        Telok Chempedak, Kuantan, Malaysia, 25050

        Get directions
        City Center
        • Kuantan
          5.6km
        Airports
        • Kuantan (KUA)
          18.5km
        • Kerteh (KTE)
          81.0km
        Restaurants
        • Tree Under
          10 m
        • Restoran Hoi Yin, Kuantan, Malaysiaa (cuisine: Asian)
          100 m
        Hotel information
        • Check-In:
          from  12 pm
        • Check-Out:
          until  2 pm
        • Year renovated:
          2009
        • Number of rooms:
          336

        Hotel Awards

        MalaysianHOTEL AWARDSRecommendedKuantanHyatt Regency Kuantan Resort

        According to guest reviews, the hotel has been rated as
        Best Luxury Hotels in Malaysia

        Use Badge

        Hyatt Regency Kuantan Resort Location

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        • General

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        Restaurants Nearby

        • Tree Under - 10 m

          Address: Jalan Telok Cempedak (Entrance to Hyatt Regency)

          Price Range: CAD 6 - CAD 12

        • Restaurant Hoi Yin - 190 m

          Address: No. 31, Jalan Teluk Cempedak, Kuantan

          53% likes this, based on 28 reviews
          Cuisine: Chinese

        • Restoran Hoi Yin, Kuantan, Malaysiaa - 100 m

          Address: Jalan Teluk Cempedak

          60% likes this, based on 9 reviews
          Cuisine: Asian

        Hotel information
        • Check-In:
          from  12 pm
        • Check-Out:
          until  2 pm
        • Year renovated:
          2009
        • Number of rooms:
          336

        Hotel Awards

        MalaysianHOTEL AWARDSRecommendedKuantanHyatt Regency Kuantan Resort

        According to guest reviews, the hotel has been rated as
        Best Luxury Hotels in Malaysia

        Use Badge

        Hyatt Regency Kuantan Resort Reviews

        Guest reviews are submitted by our customers after their stay at Hyatt Regency Kuantan Resort

        Average guest rating

        6.8out of 10
        Very good
        Based on 83 reviews

        Rating by category:

        Rooms
        8.0
        Service
        8.0
        Value
        6.0

        Individual guest reviews

        • Family with children
          8.2

          service and pool

          Site Booked.net advertises that standard room is 34 m2, the actual size is at most at 26 m2

        • Older travelers
          8.8

          Friendly staff, traditional (80ies) beach hotel, nice pools and beach, good food, quiet.

          Building and rooms need investment, rooms not as clean as 5* would suggest (room price reflects real standard - only room not service/staff), local touristic infrastructure improveable

        • Family with children
          8.4

          The location is beautiful and there are lots of opportunities to eat outside the hotel - either a short walk or taxi/drive into the town centre.The breakfast buffet is very good value with lots of choice and well cooked food.

          When the hotel was busy over the weekend the service was not so good eg late clean of the room (after 4pm) and then they forgot towels and water, but on the Monday when the hotel was quieter the service was excellent.

        • Family with children
          6.6

          The hotels located in a very very nice and romantic place.The reception staff 'sbehaviour was excellent and very politely .

          The room wasn't clean.It didnt have enough towels and tissues.The beds moving,not fixed.My small son hardly felt down from the bed.

        • Family with children
          4.6

          The beach is nice, but it seems that it's not very private since the public can just wander into the hotel beach front too. So it was very crowded .

          We had two adjoining rooms (one for our kids) both bathrooms were really really old, water was leaking from the basin trap onto the floor thus it was pretty messy. The other thing is, every time we showered, water was leaking all over the floor too, as much as we tried to adjust the shower curtains, it was just all over the bathroom floor. The Kampung restaurant was utterly awful, (this is their coffee house) We had to wait forever for our food, and the bill. Really those cooks should be fired long ago as the food was inedible and tasteless.

        • Family with children
          6.6

          The ambience and the beach.

          During school holidays, we have to wait until 4pm to check in. They dont have enough staff to make up the room after the previous guest check out.

        • Couple
          4.2

          1) check in time supposed at 2pm but they make me wait until 5pm, 2) there is no proper car park for d hotel guest, 3) the food very bad, 4) the staff is helpless.

        • Single
          7.8

          The very civilised guests and 24hours security at the beach. Excellent checkout staff and very accommodating assistant concergie (Fauzi - 5/06/2011). Great Deli carrying excellent cakes/pastry/desserts at a steal (for that quality/portion).... Great tasting breakfast spread/foods/beverages....

          Quiet a number of the staff at this hotel is not very fluent in English. Also the fact that hotel parking is open to public for a fee.. Tipping seems to be expected... As it semed that if you dont tip; it'll takes quite some time and a lot of effort to get any of their 'housekeeping/maintenance/room service' staff t attend to your request.'

        • Family with children
          5.0

          The hotel has good strategic location. You could see sunrise in the morning and enjoy all sort of beach activities in the evening as the sun has set. Good for family holidaying.

          Hotel staff did not offer value services as Hyatt name carried with. Very lousy experience. On 14 May I requested for 2 twin rooms, non smoking with seaview via Booked.net. Called personally on 24 May to Hyatt Kuantan' Reservation team, assured all in placed per my request except seaview, Hotel did not offer to Booked.net. In total I booked 3 twin room and Hyatt Kuantan promised to arrange two interlinking and one stand alone but closed to each other. 28 May we checked in they issued 2 king and 1 twin smoking room with different location as the hotel was fully booked and we have to extend best understanding. Duty manager Ms Dorthy attitude was lousy. No apologies to why discrepancies in reservation on top of my confirmation. She insist can't make any changes despite I travel with 4 teenage and my parent. After hours of negotiation another service crew manage to get 1 king 2 twin non smoking room for us. When checked out Hotel also wrongly bill 2 breakfast and one bar item. Apparently the hotel lack of supervising system and customer services could not justify for a 5 stars internationally recognised hotel chain.

        • Family with children
          7.8

          courteous staff, goodfood,especially the Italian and your parmesan ,.Good room and view. The house keeping staff are efficient n speedy lot. especially Mr.Saddam who knew we need speedy cleanup and extra tissue due children in room.good initiative and represents service quality well. Good locality with Macs and KFC and sundry shops nearby, 15mins to town center is a convenient and strong consideration point. we choose Hyatt over the competitors because they are so far n remote from anything.

          The flies!

        • Couple
          6.6

          Excellent location, quiet and not yet touched by mass-tourism

          Staff was not up to the Hyatt standard, one day it was even "forgotten" to make the room

        • Older travelers
          6.6

          The cost of internet at Myr 1.90 per minute is outrageous. Given many of the hotels we stayed at in Malaysia this service was provided for nothing. I simply would not stay at a Hyatt until this is changed as I now view this service as essential as a tv in the room.

        • Family with children
          8.8

          The location was amazing - pools & beach spotless, food good, management and staff very attentive. All you need for a weekend away from KL.

          Italian restaurant closed on Sunday.

        • Family with children
          8.8

          Near beach. Great swimming pool for my kids. Only 5 minutes drive to kuantan town and tanjung lumpur for seafood restaurants. Staff very polite, helpful and friendly

        • Family with children
          7.8

          excellent location by the beach. good food is in close proximity.

          more efficient during check in especially during peak hours. Need to resolve any problem regarding check in in more efficient and faster .

        How to reach hotel

        hotel Hyatt Regency Kuantan Resort Kuantan location
        Show big map »

        Hotel Address:

        Telok Chempedak, Kuantan, Malaysia, 25050

        Get directions
        City Center
        • Kuantan
          5.6km
        Airports
        • Kuantan (KUA)
          18.5km
        • Kerteh (KTE)
          81.0km
        Restaurants
        • Tree Under
          10 m
        • Restoran Hoi Yin, Kuantan, Malaysiaa (cuisine: Asian)
          100 m
        Hotel information
        • Check-In:
          from  12 pm
        • Check-Out:
          until  2 pm
        • Year renovated:
          2009
        • Number of rooms:
          336

        Hotel Awards

        MalaysianHOTEL AWARDSRecommendedKuantanHyatt Regency Kuantan Resort

        According to guest reviews, the hotel has been rated as
        Best Luxury Hotels in Malaysia

        Use Badge